Product tour
One place to build practice. One place to do it.
Coaches and program owners build scenarios, set the standard, and review results. Learners get a focused space to practice, see feedback, and try again.
- Describe what happened
- Explain the impact
- Ask for their side first
At 02:41 you suggested a fix before asking what happened.
Retry from 02:41 - Agree on a next step
Before the round
Someone worth practicing with.
Every scenario has a person on the other side with their own goals and limits. You describe who they are in plain language. Talkthrough keeps them consistent, so everyone practices against the same person.
- Hidden context the learner has to uncover
- Difficulty from supportive to tough
- Grounded in the material you upload
- Wants
- To be seen as reliable. He hates sounding like he’s making excuses.
- Knows, won’t volunteer
- He heard the client meeting moved up only the day before.
- Pushes back when
- He feels blamed before anyone asks what happened.
- Opens up when
- He’s asked for his side and given room to answer.
- How he talks
- Short answers, a little flat. Longer once he feels heard.
During
Talk it through, out loud.
Learners speak or type naturally. The other person listens, reacts, and pushes back when it makes sense. If you allow hints, someone who’s stuck can ask for one without leaving the conversation.
- Unscripted, so every approach plays out differently
- Voice on any phone or laptop, or text
- Hints only when you allow them
Okay. Nobody told me the client meeting moved up, though.
Daniel just told you something new. What could you ask before suggesting a fix?
After
Feedback on the moment, with a way back in.
When the round ends, learners see each criterion, the exact words behind it, and what to try instead. They can jump back to any moment and try it again without restarting the whole conversation.
- Every score tied to something they said
- A concrete line to try next time
- Retry from any moment, or run the whole round again
“Going forward, I need you to flag risks earlier. Let’s set up a check-in every Monday.”
Daniel had just said the meeting moved. Asking about that first would have kept him talking.
Over time
Progress you can actually see.
Every round is saved. Learners see how they’ve improved. Coaches see where someone got stuck, leave notes, and adjust a score when they disagree.
- Round-by-round results for each criterion
- Coach notes on any round or moment
- Patterns across a whole cohort
| Criterion | R1 | R2 | R3 | R4 | R5 | R6 |
|---|---|---|---|---|---|---|
| Specific | ||||||
| Impact | ||||||
| Their side | ||||||
| Next step |
Good recovery once Daniel pushed back. In our next session we’ll work on ending with a specific next step.
What’s included
Building
- Scenario templates
- Start from common situations and edit them to fit.
- Your own material
- Frameworks, playbooks, policies, and course content.
- The other person, with hidden context
- Goals, a mood, and things the learner has to uncover.
- Criteria in your words
- Must-haves, nice-to-haves, and a pass rule.
Practicing
- Voice or text
- On a phone or laptop, no setup for learners.
- Difficulty levels
- Supportive, realistic, or tough.
- Hints you control
- Allow a set number, or none at all.
- Retry any moment
- Jump back to where it went wrong.
Reviewing
- Transcripts and recordings
- Searchable, with the key moments marked.
- Coach notes
- On a whole round or a single line.
- Score review
- Change a score and say why. Learners see both.
- Progress over time
- Each criterion, round by round.
Running programs
- Cohorts and due dates
- With reminders before practice is due.
- Minimum rounds and pass rules
- Decide when someone is ready.
- Roles and permissions
- Admins, coaches, managers, and learners.
- Exports
- Send completion and results to the systems you already use.
- Single sign-on · planned
- People will sign in with the account they already use.
See it with one of your scenarios.
Tell us a conversation your people get stuck on. We’ll build it with you on the demo, and you can practice it before we hang up.
Request a demo